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Nevada Lemon law was enacted to protect buyers from defective vehicles in the market. If you find that the car you have purchased is a lemon, you can contact your dealer or manufacturer for a refund of the purchase price or vehicle replacement. In Nevada, they have also enacted this law to define what constitutes a lemon, who bears the burden in case of a lemon and remedies available to consumers when their vehicle are totally defective and can’t be repaired.
Steps set out by Nevada Lemon Law
If you purchase a defective vehicle without your knowledge, you are required to try and resolve the issue directly with the manufacturer or dealer from whom you purchased the vehicle. If your vehicle had been covered by a warranty, you should take it to the dealer for repair. In this case, you will not pay for that repair. Any defective car that may cause serious injury or death should not only be repaired, but also conform to Nevada lemon law criteria.
Vehicle Manufacturer Responsibilities
The manufacturer or dealer will get up to 3 attempts to correct the defects of your vehicle. If the vehicle is not repaired after 3 attempts, the law requires you notify the dealer/manufacturer that they have a final attempt to repair the vehicle. Within 10 days after your notice, your dealer or manufacturer must:
- Repair your car within 10 days of receiving the notice
- Allow you to take your vehicle to a desired mechanic near you.
If your vehicle is not repaired within 10 days of your notice, you should then file a complaint at the respective authorities.
Filing your complaint
You can file your complaint against the dealer with the Department of Motor Vehicles in Nevada. The complaint should include a brief description of your vehicle, problem and the repair history. Remember to enclose relevant copies of vehicle records and receipts. The Department of Motor Vehicles has 10 days to notify your dealer or manufacturer of the complaint. Within this period, this department is also expected to conduct an investigation into the claim. If the case is resolved in your favor, the dealer will be required to refund your money plus all other applicable fees and costs incurred or replace the vehicle with a comparable one. If the case is not resolved in your favor, you have the right to request an appeal from the office of the director of the Department of Motor Vehicles, available at: Nevada Department of Motor Vehicles 555 Wright Way Carson City, NV 89711 Phone: Las Vegas area: (702) 486-4368 Reno, Sparks, and Carson City: (775) 684-4368 Rural Nevada (toll-free): (877) 368-7828 TDD: (775) 684-4904
If you are not able to resolve the issue with your dealer or manufacturer through the Department of Motor Vehicles, you can contact a qualified lemon law attorney to file a complaint against your vehicle manufacturer. Make sure you keep all the necessary vehicle purchase and repair documents. You will also be required to provide evidence of communication in trying to resolve the dispute with the manufacturer or dealer.